24 Apr

Quality Policy

Manarat Al Thahab Company seeks to provide products and services of high quality and reliability, by adopting the following quality policy:

  • Commitment to meeting customer requirements, improving their satisfaction and meeting their needs with the highest levels of quality and efficiency.
  • Employing highly qualified people and developing their capabilities and skills to improve the quality of products and services and achieve common goals.
  • Commitment to improving and developing processes using the latest technologies and equipment to achieve the highest levels of quality and efficiency.
  • Commitment to social responsibility, preserving the environment, and applying ethical practices in all aspects of work.
  • Improving the quality of products and services, productivity, achieving sustainable profitability, and contributing to the development of the local economy and society.
  • Listening to customer feedback and developing products and services based on positive and negative feedback from customers.
  • Commitment to applying the quality management system and continuous improvement to achieve common goals and improve the company’s overall performance.
  • Providing a stimulating and comfortable work environment for employees to improve performance and achieve the highest levels of quality and efficiency.
  • The company seeks to maintain high quality standards in all aspects of work, applying advanced practices in the jewelry and gold industry, and continuous improvement of processes and procedures.