Manarat Al Thahab Company seeks to provide products and services of high quality and reliability, by adopting the following quality policy:
Commitment to meeting customer requirements, improving their satisfaction and meeting their needs with the highest levels of quality and efficiency.
Employing highly qualified people and developing their capabilities and skills to improve the quality of products and services and achieve common goals.
Commitment to improving and developing processes using the latest technologies and equipment to achieve the highest levels of quality and efficiency.
Commitment to social responsibility, preserving the environment, and applying ethical practices in all aspects of work.
Improving the quality of products and services, productivity, achieving sustainable profitability, and contributing to the development of the local economy and society.
Listening to customer feedback and developing products and services based on positive and negative feedback from customers.
Commitment to applying the quality management system and continuous improvement to achieve common goals and improve the company’s overall performance.
Providing a stimulating and comfortable work environment for employees to improve performance and achieve the highest levels of quality and efficiency.
The company seeks to maintain high quality standards in all aspects of work, applying advanced practices in the jewelry and gold industry, and continuous improvement of processes and procedures.